Terms & Conditions
Last updated: Jan 2026
Welcome to Kent Crystal Cabin. By accessing or using our website (www.kentcrystalcabin.com), you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
These Terms & Conditions apply to all users of this website, including customers, browsers, and purchasers. By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Descriptions
We make every effort to display our products as accurately as possible. However, colours, sizes, and appearances may vary slightly due to lighting, photography, or screen settings.
All products are subject to availability, and we reserve the right to discontinue items at any time.
3. Pricing & Payments
All prices are listed in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time without notice. Payment must be received in full before orders are processed and shipped.
4. Shipping
Shipping is charged at flat rates and sent tracked via our Post Office:
UK: £6.50
Europe: £14.50
USA: £20.00
Estimated delivery times are provided as a guide only and are not guaranteed. We are not responsible for delays caused by postal services or customs.
5. Returns & Refunds
Our Returns Policy forms part of these Terms & Conditions. Please review our Returns Policy page for full details on eligibility, timelines, and refunds.
6. Customs & International Orders
International customers are responsible for any customs duties, taxes, or import fees applied by their country. Kent Crystal Cabin is not responsible for these charges.
7. Lost or Damaged Items
We are not responsible for items lost or delayed by the postal service. If an item arrives damaged or incorrect, you must contact us within 48 hours of delivery with photographic evidence.
8. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Kent Crystal Cabin and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
Kent Crystal Cabin shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products are purchased and used at the customer’s own discretion.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us via our website:
www.kentcrystalcabin.com